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Aged care carpet cleaning in Perth, our rotary machine set up where a long brick-walled corridor begins, ready to agitate the carpet

Aged Care & Nursing Home Carpet Cleaning in Perth

Meals, care rounds and visiting hours carry on in residential aged care homes, nursing homes, retirement villages and day centres while we clean, because we close and sign one section at a time. Corridors, lounges and resident rooms come back clean with urine odour removed at its source, priced in writing after Zoran has inspected every wing free of charge.

IICRC Certified Firm mark held by Commercial Carpet Cleaning Perth, our standard for cleaning carpet in aged care homesWoolSafe Approved Fibre Care Specialist mark held by our owner Zoran, for wool carpet in care home lounges and dining roomsMore than 15 years of commercial carpet cleaning in Perth behind every nursing home and village we cleanOur 100% satisfaction guaranteed seal, a return visit within 14 days if any part of the clean in your home falls short
Request a free inspection & quote
MoTuWeThFrSaSu
15+ yearsCleaning commercial carpet
IICRC certifiedCleaned to the industry standard
WoolSafe approvedSpecialist care for wool carpet
$20M insuredPublic & products liability
Free on-site quotesWritten price, no obligation
From $385GST inclusive
7 days a weekWhenever you need us
Perth metroJoondalup to Fremantle and Midland
Residents live here day and night

Clean carpet in a home that never closes

A care home never closes. Residents eat, rest and welcome visitors in the same rooms every day, so the lounge and corridor carpet carries every meal, every spilt cup of tea and every walking frame.

Families notice that carpet on their first visit. A stained lounge or a corridor that smells shapes what they think of the care. Replacing the carpet across a wing is a capital cost few budgets welcome.

A care home answers to residents and families for every person on its wings. Every technician we send is our own employee with a National Police Clearance. Nobody is subcontracted. Our aged care carpet cleaning meets the IICRC S100 standard. We close one section, clean it and dry it before the next one opens, so residents always keep a dry way to the dining room.

Each visit comes with the same promise. If anything isn't right after your clean, tell us within 14 days and we'll come back and set it right, at no extra charge.

Every wing cleaned to IICRC S100

Each wing we clean gets the full IICRC S100 sequence, from the thorough vacuum and the time the pre-spray is given to work through to rinsing with hot water and extracting the soil. We also follow AS/NZS 3733:2018, written for Australian and New Zealand carpet cleaning. Search for Perth firms in the IICRC Global Locator and ours appears.

Clean carpet that smells clean

A smell that keeps returning in a resident's room is urine that has reached the carpet's backing. Deodorisers mask it for a day or two. We go after the contamination itself, so the odour leaves with its source.

Your quote comes from the owner

Zoran owns the business and walks your home with the facility manager or maintenance lead, measuring each area before writing the quote. The person who saw your corridors is the one who stands behind the result.

Seen before it is priced

Corridors and lounges inspected free

Together with your facility manager we look over the corridors, lounges and dining rooms, measure them and send a single written price. The inspection costs the home nothing and commits you to nothing.

Aged care carpet cleaning in Perth, our rotary machine in a lift lobby above our steam wand rinsing the pile, both run by police-cleared technicians
Nursing home carpet cleaning in Perth, our technician running the rotary machine along a corridor of carpet tiles, wet floor signs set out around the work
From high care to independent living

Carpet cleaning for nursing homes and villages

In a high care nursing home many residents rarely leave their rooms, while an independent living unit stands empty only between one resident and the next. We book each clean around the setting's own meals, care rounds and visits.

Residential aged care homes

A residential aged care home is somebody's home and somebody's workplace at every hour. We clean it in closed sections booked around meals and care rounds, with the lounges, dining rooms, corridors and resident rooms each priced.

Nursing homes

Nursing home residents have high care needs and many spend most of the day in their room. We clean a resident's room while they are elsewhere, at an hour the care staff choose. Continence stains get the treatment they need.

Retirement villages

Village operators share carpet across the community centre, the library, function rooms and the corridors of apartment buildings. We clean those shared areas for the operator and price each building separately.

Independent living

Independent living units are refreshed when a resident leaves. The operator books us once the unit is empty, so the carpet is clean, free of odour and dry before the next resident moves in.

Memory support units

Residents living with dementia find their way by familiar furniture and can be unsettled by noise and strangers. We work while they are in another part of the unit with their carers and set every chair back on its spot.

Respite and day centres

Day centres and respite services do most of their living in activity rooms and lounges. Most close in the evening and at weekends, which gives a steam cleaned floor its full drying time before clients arrive.

Room or unit just vacated?

Vacated rooms cleaned for the next resident

Ring when a room or a village unit falls vacant and we fit the clean in ahead of the new arrival, with any odour source treated on that visit.

Mealtime and continence stains

Removing tea, food and body fluid stains

Spills reach care home carpet at every meal and every drinks round. A spotting agent chosen for each mark's chemistry goes on before the general clean of the room. At the inspection we give you an honest expectation. Most marks lift, some lighten and a few are permanent.

Tannin from tea and coffee

Tea and coffee carry tannin, which browns the fibre as it oxidises. Juice and cordial leave sugar that holds fresh soil. We treat tannin with its own spotter, then rinse the sugar away so it stops catching soil.

Thickened fluids and pureed meals

Thickened drinks and pureed food are made with starch or gum thickeners that dry into a crust on the tufts. Warm water and an enzyme spotter break the starch and the protein down before we rinse the residue away.

Vomit and blood

Vomit and blood from a skin tear are protein stains. Heat sets protein into the fibre, so cold water and a protein spotter go on first. Only then does the carpet get its hot water clean.

Medicine syrups

Sugary syrups leave a sticky patch that collects soil around it. The sugar rinses out. Strong colouring can stay in the fibre, which we point out at the inspection.

Wheelchair and walking frame tracks

Wheels and frame feet bring soil in from courtyards, car parks and the vinyl areas, leaving dark tracks at doorways and outside the lifts. We loosen that soil with a pre-spray and a scrubbing machine, then rinse it out.

Accident on the carpet?

Fresh marks come out best

Scrape up solids, then press cold, damp kitchen towel onto what remains. Hot water and supermarket spot cleaners set protein and strip colour, so keep them away. Ring us the same day while the mark is fresh.

Red protein spots on beige carpet in Perth before our cold spotting treatment and the same carpet clean after, the marks fully lifted
How long a section stays closed

Aged care carpet cleaning and drying times

Corridor and lounge soil sets the method we use. The method then decides how long residents are kept off a section. Hot water extraction, known to most people as carpet steam cleaning, flushes ground-in soil and spills out of the whole depth of the pile. A steam-cleaned corridor stays closed to residents for 4 to 8 hours, a time the fibre, the soil and the weather decide. Encapsulation is meant for carpet whose soil is light. Its detergent dries around the soil as brittle crystals for our vacuum to collect. Residents have the section back in an hour or two. Wheels press grit into the base of the pile, so it is loosened by machine scrubbing before the rinse. Our recommendation for your home comes at the inspection, after we have looked at the carpet itself.

Heavier soil

Hot water extraction for a deep rinse

We give the pre-spray time to loosen oily soil from the fibre before the wand goes in. Hot water is driven into the pile, then drawn straight back out with everything it has released. It is the most thorough clean we offer and the one that brings a heavily used floor back.

SuitsHeavy soil with many kinds of stain
Back in useWhen the hours set in your quote are up
Book itFor a section that can stay closed for hours
Our rotary machine with its solution tank and carpet spotter on blue carpet in Perth, run only by insured, police-cleared technicians on our own staff
Before your compliance team approves us

Approval by your compliance team

Your compliance team approves every contractor before they set foot in the home. Our documents are ready before the first visit, so approval never waits on us.

Insurance cover

Your furniture and fittings are insured to $250,000 while in our care. Every visit sits within our $20M public and products liability policy. Our team carries workers compensation insurance. The certificates of currency go to your compliance team on request.

National Police Clearance

A National Police Clearance is held by every technician who comes into your home. We use no subcontractors, so the clearances on your file belong to the people who arrive. Where your policy calls for it, we can provide a Working with Children Check as well.

Safe Work Method Statement

Signs at wet carpet, safely laid hoses and leads, our chemistry and our machines all come under our general Safe Work Method Statement. You receive it with the quote or on request. Our team works to it on every job.

Safety data sheets

Every product in our van comes with its safety data sheet, which your nurse in charge or maintenance lead may look through during our visit.

Inductions and your rules

We complete the induction your home sets for contractors before the first clean, in whatever form it takes. After that, reception signs us in on every visit.

Compliance first?

Your file, complete before we arrive

Name what your contractor file needs. Our Safe Work Method Statement, the insurance certificates and every technician's clearance arrive with the written price, so you can approve and book at once.

While residents are elsewhere

A cleaning day in an occupied home

Residents are home at every hour, so the building never empties for us. We clean in sections your care staff agree, signed at both ends and closed to everyone, while another route stays open to the dining room, the lifts and the bathrooms.

  • Signed in and inducted

    We sign in at reception on every visit and follow the infection control precautions your staff set for the day. A wing closed for an outbreak stays untouched until your staff open it again.

  • A call before every visit

    A courtesy call comes before every visit, confirming the date and which sections we will close. Any keys, swipe cards or codes we are given are returned to reception the following working day.

  • Machines kept outside where possible

    Where the van is close enough, the truck-mounted unit does the work from outside and its noise stays outdoors. Higher floors are reached with portable equipment brought up in the lift. A hose is never run through a lift or up a stairwell.

  • Dry before residents return

    Each section stays closed until the carpet is dry enough to walk on, with air movers where a lounge or corridor has to reopen sooner. Chairs and tables go back where residents expect to find them.

Odour removal

Removing urine odour at its source

Urine passes through the pile into the backing and spreads wider than the mark on top. Bacteria turn its urea into ammonia. The salts it leaves draw moisture from humid air, which is why a room smells worse on a damp day. A surface clean or a deodoriser never reaches that far down.

Finding the full extent

A moisture meter shows how far the urine has spread through the backing. It is usually well beyond the stain anyone can see. We treat all of it.

An enzyme treatment with time to work

The enzyme goes on across the whole contaminated area and is left to break the urea and the salts down. Cutting that dwell time short is what brings a smell back.

Flushed and extracted

Hot water extraction then flushes the area and draws the solution back up. We repeat the passes until what we recover runs clear.

What cleaning cannot undo

Urine left for months can remove dye from the fibre. That loss of colour stays after the odour has gone. Where a section has been soaked again and again for years, we say plainly that replacing it is the better spend.

A room that smells on damp days?

We find the source and treat it

Ring before you buy another deodoriser. We check the room with a moisture meter and send a written price for the treatment.

A treatment going onto a stain on carpet tiles in Perth, the first step before the contamination is flushed and extracted
A fabric lounge suite in a Perth care provider's day room part way through our clean, the seating we look after on site with the carpet
Case study

A Perth community care provider's homes

A Perth community care provider books us again and again for the homes it runs. Our work for it has covered carpet steam cleaning, tile and grout, vinyl floors, upholstery and single stains, with every visit priced on its own.

In one round we cleaned the tiles and grout in twenty of its homes. On other visits the carpet and the tiles of one home were done together, recliners and wingback armchairs were cleaned on site and a single call removed a stain by a kitchen door. Because each visit is priced separately, the provider decides what is cleaned and when.

Care provider

A community care provider with homes across Perth

Services booked

Carpet, tiles and grout, vinyl floors and upholstery

The largest round

Tiles and grout cleaned in twenty homes

Return visits

Booked again for each new round of work

More than one site?

Start with one home

Pick the home or the areas that need it most and we price those first. You decide how often we come back after that.

Our rotary machine scrubbing grey carpet in a Perth building, the walkways worked loose before the rest of the room is cleaned

Resident room carpet cleaning

A resident's room is cleaned while the resident is out of it, at a time the care staff choose. Personal belongings stay where they are. Beds, hoists and other care equipment are moved only by your staff.

A vacated room gets a full restorative clean, ready for whoever moves in next.

Google reviews

Reviews to read before choosing us

A provider choosing a contractor for its homes can read these reviews as they stand on our Google Business Profile, with every reviewer's chosen name. Google holds the complete list and the star ratings.

Zoran made our carpets look amazing. He kept us very informed throughout the whole process and was very helpful with other cleaning tips or tricks. Definitely recommend.
Wondering Bird · Google review
The whole experience was great, from the initial communication, the planning and the carrying out of the job. There were no issues at all. It was well priced and Zoran did a really good job. I will definitely call him again next time :)
Michelle Bell · Google review
Good service and so kind guy and help me to choose the best option to clean my carpet and rug I’m so happy about the results
Mina Dashti · Google review
An exceptional service! I didn't know carpet cleaning could be done so professionally, and Zoran's knowledge of the correct chemical combinations to remove stains from various fibres/fabrics was quite surprising. No chit-chat, no problems, just the relevant questions and explanations. I would recommend Zoran's services to anyone. Thank you.
M3TAMONK3Y · Google review
Zoran does a fantastic job, very reliable and reasonably priced, highly recommend
Carole Tristram · Google review

Read all our reviews on Google

Costs for providers

The cost of cleaning a care home

A provider has to approve the spend and budget for it, often one wing at a time, so every area carries its own figure. Your facility manager shows us the home at no charge while we laser measure each area and look at the soil, stains and access. Six factors set it.

  • The areas on your list

    Every corridor, lounge, dining room and resident room is priced, so you can approve the whole home or begin with the areas families see first.

  • How soiled the carpet is

    Doorways where wheels have packed soil into the pile need scrubbing as well as the rinse. A corridor your cleaners vacuum daily needs much less work.

  • Urine and odour sources

    A room with a continence source needs an enzyme treatment and extra extraction. The quote allows for every source we find at the inspection.

  • Hours each wing can close

    An afternoon with a whole wing closed needs fewer set-ups than short sections spread over several visits. The window you can give may also decide the method. Your quote states which one.

  • Floors and access

    Higher floors mean portable equipment and a slower start than the truck-mounted hose gives at ground level. Parking close to an entry saves time.

  • Furniture and fibre

    Rooms crowded with heavy seating take more time than a clear corridor. Wool calls for cooler water and WoolSafe-approved products, adding time to the clean.

One resident's room on its own is charged at our minimum of $385, which includes GST. That figure pays for the drive to your site, unloading our equipment and the first part of the work, so the single room costs $385 alone. When a whole wing is booked, that first $385 is part of the wing's price, never a charge on top. You pay nothing for the inspection or for the quote. Only a change of scope alters the written price.

Care staff habits

Carpet care for your cleaning staff

In the months after we leave, the result rests with your cleaners and care staff. Five habits matter most.

Courtyard and car park door mats

Inside each outside door, two steps of matting trap what shoes and wheels carry in from the courtyard.

Handrail-side vacuuming

Push the vacuum's motorised brush head down the handrail side of each corridor and slowly through every doorway. It pulls out the grit plain suction misses.

Blot first, report the same day

Staff who find a spill or an accident should press paper towel onto it and never rub. Reported that day, a mark comes out far more easily.

No spray over a smell

An air freshener hides a smell for a few hours while its cause stays below the pile. If a room smells again in humid weather, it needs treatment.

Glides on chairs, clean trolley wheels

Felt glides under dining chairs and clean wheels on meal and linen trolleys prevent the black marks and crushed pile at the servery and the lift.

A room needs attention before a new resident arrives? We can clean one room or one corridor by itself, at the hour your staff pick. See how we treat odour 

An upright vacuum working along a carpeted corridor in Perth, the daily care that helps a deep clean last between our visits
Booked with the carpet

Recliners, rugs and hard floors as well

Every contractor in a care home has to be inducted and signed in. Booking the seating, rugs and hard floors with the carpet saves doing that twice. We quote each one together with the carpet.

FAQ

Answers on residents, odour and drying

Still have a question?

Ask us directly

If your question isn't answered here, call us. You'll get a straight answer about your carpet and your premises, with no obligation.

How often do lounges and dining rooms need cleaning?

We advise a professional clean of all your carpet at least once a year. Lounges, dining rooms and busy corridors usually need more.

Six things set the interval for each wing.

  • How many residents use each area
  • Continence needs on each wing
  • Meals and drinks served on carpet
  • Wheelchair, frame and trolley traffic
  • The colour and fibre of the carpet
  • Your provider's own cleaning standards

You choose how often we come. We give our advice at the inspection.

Do residents need to leave their rooms while you clean?

Only while their own room is being cleaned and is drying. Their room is done while they are in the lounge, at an activity or out with family, at a time your care staff agree.

For a resident who rarely leaves the room, encapsulation on lightly soiled carpet gives the room back soon after the clean. The inspection settles which method suits that carpet.

Will a clean remove the smell from a resident's carpet?

In most cases, yes, provided the contamination in the backing is treated rather than masked. A routine shampoo leaves that source behind.

Cleaning will not fix a smell that comes from somewhere else. A mattress, a fabric chair, a bathroom floor or a drain can all hold urine odour. We check the carpet first and name the likely cause when the carpet is not it.

Are your cleaning products safe around elderly residents?

Yes. Every product is picked to suit the carpet's fibre and what is soiling it. Extraction draws it back out of the carpet, so none stays in the pile. Residents stay off each section until it has dried.

Ask on the day and your nurse in charge can read our safety data sheets before we begin.

Does carpet cleaning kill germs in a care home?

No carpet clean sterilises a floor. We never claim otherwise. Hot water extraction removes the soil and organic residue bacteria feed on, together with spills and traces of body fluids.

Your infection control team decides how a contaminated area is managed. We follow their instructions on the day, including any wing that is closed to visitors.

A pipe burst in a resident's bathroom and the carpet is wet. Can you help?

Yes. Call 0460 815 038 as soon as it is found. Water from a supply pipe is clean water, Category 1 under the IICRC S500 standard. Carpet soaked with it is normally dried where it lies if the water comes out quickly.

We extract it with flood extraction tools, then dry the carpet and the floor beneath with air movers and dehumidifiers, checking with a moisture meter until both read normal. Water from a toilet or a drain is a different matter. We say straight away whether it is our job.

Should a worn corridor be cleaned or recarpeted?

Clean first in most homes. When corridor carpet looks dull down the middle while the edges are sound, it is holding soil rather than showing wear. Scrubbing and rinsing bring it back.

Replacement makes sense where the pile is worn through at the doorways, the backing is coming apart or urine has soaked the same section for years. We give you that view plainly at the inspection.

Can you clean our lounge chairs and recliners too?

Yes. We clean lounge chairs and recliners on site while our equipment is already in the building, with each piece priced. A cleaned recliner is ready to sit in after 3 to 8 hours, set by its material, our method and the room's conditions. We agree with your staff where residents will sit meanwhile.

Is a Sunday or public holiday clean possible?

Yes. Saturday, Sunday and public holiday bookings are all fine with us, at the hour your home picks. A weekend can suit a day centre or a lounge that is quieter when families visit less.

Which areas should we clean first on a tight budget?

Start with the areas residents and families use most.

  • The entry and reception
  • The main lounge
  • The dining room
  • Any room with an odour complaint

Corridors and the remaining resident rooms can follow when the next budget allows.

Service areas

Aged care carpet cleaning in Perth's suburbs

A provider running homes in Joondalup, Midland and Fremantle can book one team for all three. Villages and homes anywhere else in metropolitan Perth are covered the same way. The suburb pages below describe the area around each home or village.

From the blog

Helpful reading for facility managers

For facility managers

Arrange aged care carpet cleaning

Name the home or village, the areas that need cleaning and the hours your staff can spare them. Zoran will book a time to inspect with your facility manager and send the written price before any date is set. Prefer a phone call? Ring 0460 815 038.

Phone
0460 815 038
Email
admin@commercialcarpetcleaningperth.com.au
Postal
PO Box 272, Perth WA 6906
Hours
Open 24 hours, 7 days a week
IICRC Certified
WoolSafe Approved
Fully Insured
Request a free inspection & quote

Tick all that apply. Not sure what fits? Compare our services, check pricing & quotes or browse the FAQs — or just tell us below.

MoTuWeThFrSaSu

Free and no obligation. We measure up on site, confirm the visit with you by phone, and cover the whole Perth metro area.

We respect your privacy. Your details are only used to contact you about your enquiry.

Residents back on dry carpet

Choose the first section to clean

Every section we close reopens clean and dry, ready for walking frames, wheelchairs and visitors. Name the areas and the hours your residents can spare them, then send the form or ring 0460 815 038 to book.